all SMO support team is here for your questions and queries. Our team is available 24*7 and is always ready to help you and solve your problems. The only you need is to raise your query to us so that we know which part of the website you are facing any problem, and we may try to solve that as soon as possible.
Which support do we provide?
We provide support only for our free services and not for Facebook, Instagram, etc., issues. So, don't ask for Facebook or other social media issue. Additional support is mentioned below:
If your payment is not successful, money deducted but service not worked, etc., or any other issue about the payment, then support for payment issues is available.
Money deducted but order not Completed.
If money is deducted from your bank account or all SMO account, but the order is not submitted and asking for the payment, then you can raise the query by creating a support ticket.
NOTE: For payment issues, it is required to attach a screenshot in the ticket while raising a ticket to confirm your payment.
If the order is not completed, not submitted, canceled automatically, etc., support is available for order issues.
Order is Slow
If the order is slow and processing with more delay, then you can get help and raise a query to solve that.
If you want to cancel your order, then you can get support from our support help.
If you want to repeat your recent order, you can also get support and raise your query.
Mistaken in Making Order
If you have made a mistake in submitting the order, like entered incorrect details like username, profile URL, etc., you can get support.
Restart your Order
If you want to restart your canceled order, you can raise your query by submitting a ticket to resume your order.
The order marked as Completed.
If your order is not completed but completed as the mark in our system, then you can get support help and get your problem solved.
If there is any bug on the website, then support is available, and we will solve that as soon as possible after hearing from you.
MalfunctioningIf any page or service on our website is not working properly, support is also available.
Other than these issues, the support is not available then. Also, if queries are raised other than these issues, we will not reply to them.
How to get support?
To get support or help for the available support options, you can use the following options.
You can get the answer to your questions and read the helpful tutorials on our blog from the blogs that are published firstly.
Your problem will be solved from our recent blogs, and if not, you can create a ticket and raise your query. Only if your problem is not solved, you have to raise a ticket; otherwise, we will not reply to you.
Creating a Ticket
In this way, you can create a ticket and raise your query. After submitting the query, we will check your query and will solve that as soon as possible.
NOTE: Please explain the full concept in detail and the steps you have followed and after the problem occurs to help you as fast as possible.
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